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Privacy policy

Last updated: 12th March 2024

1. Introduction

At Boost AI AS (org. no. 917 362 394) and our subsidiaries (collectively referred to as “boost.ai” or “We”), We prioritise the protection of user privacy, security, and confidentiality. This commitment is crucial for upholding trust, adhering to relevant privacy regulations such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (collectively referred to as "California Privacy Laws"), as well as the UK Data Protection Act of 2018 and UK GDPR, alongside other applicable privacy laws.

If you do not accept the terms of this Policy, you should not use our website, nor engage with boost.ai or any other of the boost.ai services.

2. Purpose

The purpose of this privacy policy (the “Policy”) is to provide users of boost.ai’s products, services, this website, communication channels, interactions with boost.ai through other mediums, information on how We collect, store, use, disclose and overall process your personal information or personal data as referred to in applicable jurisdictions.

This Policy must be read together with any other legal notices or terms and conditions provided or made available to you on other pages of boost.ai’s services or when you subscribe to boost.ai’s services.

3. Data controller of your personal data

The "data controller" means the entity that will make the decisions about how your data is used, and that is responsible for deciding how it holds personal information about you. In this case, boost.ai will be the data controller of your personal data.

4. What personal data We collect

Boost.ai processes, among others, personal data relating to representatives of its customers, service providers and business partners, potential candidates for vacancies and others who contact boost.ai or visit our webpage. The personal data is retrieved from inter alia your engagement with our website, social media platforms, other communication channels such as email, phone, slack and other mediums.

When interacting with boost.ai, we may collect various types of personal data from you, including your name, email address, business and personal addresses, landline and mobile telephone numbers, information submitted through contact forms, survey responses, IP address, login details, geographic location, job title, employer name, industry sector, preferred areas of law, and details provided in your CV and cover letter when applying for a vacancy. We use this information to provide you with our service(s), improve your experience on our websites, and communicate with you effectively and the other purposes provided below.

5. Purpose of collecting your personal data

We may use your Personal Information for the purposes of, or in connection with inter alia:

  • Fulfilment of contractual obligations

  • Management of business relationships

  • Managing our relationship with you and responding to any request you submit through our website in order to follow-up inquiries from potential candidates for employment, website users, to sign up for webinars, and others who contact boost.ai.

  • Conducting data analysis including, for example, regarding usage of the website and demographics analyses of website users. Boost.ai uses cookies and other information gathering methods to enhance the user experience and optimise the functions of the boost.ai website, where personal data such as the data subjects’s IP address may be collected. For more detailed information, please read our Cookie Policy.

  • Marketing, newsletters etc. If you have signed up for our newsletter and/or marketing content from boost.ai, we may process your name, contact information etc. in order to provide such material to you.

  • Recruitment and business development. If you apply to a position in boost.ai, we may process your personal data in order to assess your application such as CV, application, certificates, references and other information you may provide or which we need to verify to assess your application.

  • Providing and documenting training and qualifications.

  • Applicable legal or regulatory requirements.

  • Ensure compliance and legitimate interests.

  • Legal obligations.

  • Protecting boost.ai’s rights.

  • Enhance the user experience and optimise the functions of the boost.ai website.

6. Legal basis for processing

In compliance with data protection obligations and specifically the EU GDPR and UK GDPR, we detail in this Policy the legal basis upon which We process your personal data. We rely on one or more of the following lawful grounds when using your personal data for the purposes delineated above:

  • As provided under Article 6 (1) (a) of the EU GDPR Article 6 of the UK GDPR, boost.ai may process your personal data upon your consent. Such events include where you subscribe to our marketing newsletter, use of boost.ai’s academy etc.

  • As provided under Article 6 (1) (b) of the GDPR and Article 6 of the UK GDPR, boost.ai may process your personal data for the purpose of fulfilling its contract with you.

  • As provided under Article 6 (1) (f) of the EU GDPR and Article 6 of the UK GDPR, the processing is necessary for the purposes of a legitimate interest pursued by boost.ai or a third party (and are not outweighed by your privacy interests).

Boost.ai may use other legal bases established by the EU GDPR or UK GDPR to process your personal data.

7. How long do we retain your personal data

Boost.ai will retain your personal data for the length of time required for the specific purpose or purposes for which it was collected. However, we may be obliged to store some Personal Information for a longer period of time, taking into account factors including:

  • legal obligation(s) under applicable law to retain data for a certain period of time;

  • statute of limitations under applicable law(s);

  • (potential) disputes and

  • guidelines issued by relevant data protection authorities

For as long as boost.ai processes your personal data, such personal data will be protected in accordance with this Policy.

If you would like to find out how long we keep your Personal Information for a particular purpose you can contact us via the details provided under this Policy.

8. Where is your personal data stored?

The personal data collected as a result of your use of our website may be stored by DigitalOcean, LLC. Your information is stored either in our databases or in the databases of our service providers. Mainly because of the international dimension of boost.ai, and in order to optimise service quality, the information you provide to us may be transferred to countries outside the European Economic Area (EEA) and UK.

Boost.ai will ensure that such transfers comply with applicable data protection legislation as ensuring that the personal data is subject to appropriate safeguards, by means of entering into standard contractual clauses as defined by the EU Commission and engage adequate additional measures (if required) for such transfers, or ensuring other appropriate safeguards recognized under applicable data protection legislation.

9. Security of your personal data

Boost.ai is committed to protecting your personal data against any accidental or unlawful destruction, loss, alteration, or unauthorised access by implementing technical and organisational measures and controls. When boost.ai engages third parties, boost.ai takes commercially reasonable measures to ensure that the third parties implement acceptable technical and organisational measures to protect your personal data.

10. Boost.ai suppliers and third-party service providers

Boost.ai may disclose your information to our third-party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include cloud service providers (such as hosting and email management) or advertising agencies, software or system providers, administrative services, customer relationship management systems, payment processors, e-learning platforms, customer satisfaction surveys or other third parties who provide services to us and assist us in the operation of our business and website.

Please also note that boost.ai uses specific platforms for handling documentation submitted to us regarding vacant positions, and we prefer that you always submit your inquiry through such a platform made available to you.

Some third party suppliers that boost.ai uses to fulfil the purpose to which personal data was collected for includes; Planhat, Salesforce, Google Workspaces, Slack, Intellum, Hubspot, etc.

11. Your rights

Subject to applicable law and certain exemptions, restrictions, or circumstances, you may have the right:

  • To access your personal data;

  • To correct, modify and update your personal data;

  • To erase your personal data or restrict its processing;

  • To withdraw your consent;

  • To object to our use of your personal data;

  • To ask us to transfer your personal data in a structured data file to you or to another service provider if it's technically possible (data portability); and

  • To lodge a complaint with the competent supervisory authority and seek a judicial remedy.

These rights may be exercised by a written request sent to the email address provided under this Policy.

12. Contact information

If you have any questions regarding our processing of personal data or about this Policy, please reach out to boost.ai via email to privacy@boost.ai. Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken.

Before assessing your request, we may request additional information in order to identify you. If you do not provide the requested information and, as a result we are not in a position to identify you, we may refuse to action your request.

A reply will be provided to you without undue delay, in accordance with the applicable regulations.

13. Changes to this Policy

This Policy is subject to updates and revisions over time. To ensure that you have the latest and most current version, please check the date on this page regularly. We encourage you to review this Policy periodically to stay informed about any changes or updates to boost.ai's practices.