Conversational AI for self-service

Meet customers where they are, with AI that truly understands them

Customer self-service shouldn’t mean sacrificing quality. Provide accurate answers and immediate support, empowering your customers to find solutions effortlessly, any time they need.

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Choose conversational AI that excels
at customer experience autonomy

550+

live virtual agents

90%+

resolution rates

130+ million

automated conversations

50%+

automation across all channels

Automate customer interactions into customer satisfaction

Turn every touchpoint into a win, enhancing customer relationships while optimizing operational efficiency.

Enable your customers to get real-time, accurate solutions without waiting on hold
24/7 support ensures help is available whenever your customers need it
Scale support effortlessly, whether you have 100 or 10,000 daily interactions
Break down communication barriers with instant, multilingual support
Make informed decisions with analytics and data-driven insights

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Unparalleled accuracy and understanding in customer interactions

Benefit from a platform that understands more than just keywords. Our proprietary natural language understanding (NLU) ensures your virtual agents capture the true intent behind every customer query.

Intelligent conversations with cutting-edge generative AI

Step beyond the limitations of scripted interactions. We integrate generative AI responsibly, to allow your virtual agents to create real-time, tailored responses, ensuring each customer interaction is both unique and aligned with your brand values.

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Proactive support, a step ahead

Why wait for the customer to make the first move? Our platform’s proactive features anticipate customer needs, suggesting solutions or products that add value to their experience, even before they realize they need them.

Integrating a boost.ai virtual agent into our service strategy was one of the best decisions we’ve ever made.

Hildur Haarde, Service Director at PLAY Airlines

85%+

resolution rate

100,000+

conversations annually
Our virtual agent Fran is doing the work of approximately 60 employees. That alone, in terms of what it can do from an efficiency standpoint, is a fantastic cost-savings for us.

Ami Iceman Haueter, Chief Research and Digital Experience Officer at MSU Federal Credit Union

98%

resolution rate

60 FTEs

equivalent workload

45,000

conversations per month
Our virtual agent transfers less than 10% of chats to human support making it a cost-effective solution as we only pay our call center per call.

Daniel Johansson, Digital Services Manager at Mekonomen

95%

of conversations successfully resolved

<10%

of conversations transferred to human support

Play

Integrating a boost.ai virtual agent into our service strategy was one of the best decisions we’ve ever made.

Hildur Haarde, Service Director at PLAY Airlines

85%+

resolution rate

100,000+

conversations annually
MSUFCU

Our virtual agent Fran is doing the work of approximately 60 employees. That alone, in terms of what it can do from an efficiency standpoint, is a fantastic cost-savings for us.

Ami Iceman Haueter, Chief Research and Digital Experience Officer at MSU Federal Credit Union

98%

resolution rate

60 FTEs

equivalent workload

45,000

conversations per month
Mekonomen

Our virtual agent transfers less than 10% of chats to human support making it a cost-effective solution as we only pay our call center per call.

Daniel Johansson, Digital Services Manager at Mekonomen

95%

of conversations successfully resolved

<10%

of conversations transferred to human support

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Works with everything you already use

Natively integrate your virtual agent with the technology you depend on today