• Product
  • Voice Call Automation

Revolutionize over-the-phone customer service with conversational AI

Bring phone support into the 21st century with conversational AI that scales along with your business. Delight customers by reducing waiting times, resolving queries faster and empowering self-service with an AI voice bot.

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Voice bot benefits

Instant resolution, any time

Deliver lightning-fast customer service and resolve inquiries 24/7 with automated voice transactions.

Operational efficiency optimized

Accurate routing and automated voice transactions free up human agents to resolve more complex queries.

Crush queues and improve CSAT

Lower handle times and increasing first call resolution rates by routing directly to the source.

Knut Veiulf Holme

Anyone calling customer service outside of opening hours is directed to our voice bot and they get instant help. We can now offer 24-hour service on our phone channel.

Knut Veiulf Holme, Senior Advisor at Posten Norge AS

Introducing conversational IVR…

Our market-leading NLU changed the game in chat automation. We’re bringing the same superior accuracy and unrivaled scalability to transform legacy IVR systems with our conversational AI-powered voice bot platform.

Hearing is believing

Voice bots reduce customer effort and increase customer satisfaction via natural, AI-powered conversations. Hear them in action.

Credit Union

Banking

Insurance

Integration flexibility

Effortlessly connects to any speech service provider, supports custom or existing speech models, and is fully compatible with any STT/TTS tool, offering a flexible and comprehensive solution for your needs.

Strong language core

Our NLU wins at precise user responses, handling diverse topics with extensive knowledge coverage. Self-learning capabilities ensure continual improvement and enhanced adaptability over time.

User-friendly design and analytics

Build and manage voicebot conversations effortlessly, extracting real-time insights from user interactions. No coding is needed; empower your existing staff to become AI trainers with ease.

Give your contact center an AI upgrade - your free guide to conversational IVR

Why complicate access to valuable insights? We champion straightforward, open knowledge sharing. Explore our guide for 'How conversational IVR is revolutionizing the modern contact center', no strings attached. Click, download, and start revolutionizing your call center interactions today.


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