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Breakfast seminar

A triple espresso of Customer Experience and AI

Location: Industriens Hus, H. C. Andersens Blvd. 18, 1553 København

Date: 29 February 2024

Event language: Danish

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Our Speakers

Ian Wisler Paulsen

CX expert, speaker and author

Rasmus Hauch

Rasmus Hauch, CTO at boost.ai

Michelle Halvorsen

AI Trainer at Alm Brand Group

Kathrine Munch Torp

AI Trainer at Alm Brand Group

Breakfast series: Automating for happy customers

2023 was the year of generative AI exploration and innovation.
2024 will be the year when all of this amazing new technology culminates into concrete use-cases that can be deployed by businesses, with a clear path to ROI.

Having been established in the AI space since 2016, boost.ai makes it our mission to stay current on the latest trends and technologies – and we want to share our knowledge with you. Introducing our breakfast event series on how to execute on AI and automation for CX. Our goal? To help brands understand how to use AI and Virtual Agents to create happy customers and employees. So, grab a coffee, break open some freshly baked bread, and join us and a panel of experts on how companies like yours are tackling the challenges that lie ahead.

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Who is it for?

Decision-makers and product owners who want to use AI and user journey automation for customer and employee experience – with concrete results. This goes both for those of you new to boost.ai and virtual agents, and for those of you already using boost.ai but are curious to learn more about possible use-cases – and the field of AI for Customer Experience in general.

What to expect

No empty fluff. Expect concrete, useful run-throughs of both the technology and business side of things – from experts, other companies like yours and occasionally from boost.ai as well. Alm Brand Group will walk us through how they have built and deployed virtual agents for automating customer experience, and what they have learnt along the way. Boost.ai's new Danish CTO Rasmus Hauch will give hint of what is to come in 2024, including new Generative AI features and voicebots. Also, CX expert and speaker Ian Wisler Paulsen will tell the story of why AI and humans will have to work together to create good customer experiences.

Agenda

Time Agenda
8:30am Breakfast and networking
9am - 9:30am Ian Wisler Paulsen: AI Trends for CX in 2024
9:30am - 10:00 am Michelle Halvorsen and Kathrine Munch Torp from Alm Brand Group
10:00 am - 10:30 am Rasmus Hauch: Accelerating your user journey with Generative AI, and what to expect from boost.ai in 2024

Join the waitlist

Due to high demand the event is now fully booked, but please sign up for the waitlist and we'll notify you if any seats open up.