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The secret metrics behind chatbot profitability

Thursday, 17 March 2022 at 9:04AM ET

Mikal Monslaup
Jakob Mølgaard
Last updated 11 March 2024

In order to use AI-powered chatbots to grow your business, you need to be on top of the metrics and KPIs that matter.

In this webinar you will learn how to choose, implement and track the right metrics that enable you to express the commercial and strategic contribution and value of your chatbot. Knowing the pros, cons and nuances of the different metrics will also help you focus resources in the most effective way, and maximize performance, results and ROI.